Susan Cassidy-Lyke, former NYPD captain and Hofstra softball coach, has been instrumental in the program's success, leading it to an 18-3 conference record and 26-19 overall in her first season. She emphasizes accountability and character development over wins and losses, and has led the team to participate in homeless outreach and Valentine's Day cards for elderly nuns. Her approach has been successful in helping Hofstra achieve a successful year in a newly furnished stadium.