Erin McGoff has written a new book, The Secret Language of Work, which offers practical, word-for-word scripts to help professionals communicate more effectively in workplace situations such as negotiating salaries, navigating difficult conversations, setting boundaries, and advocating for yourself. The author argues that success at work is not just about talent but about fluency. She explains that success can be achieved through clear communication that focuses on the issue rather than the person. McGoff also discusses why hard work alone isn't always enough and why it takes a closer look at the microinteractions that tell you more than you could communicate.