Worcester 311 Center Earns 2026 Award of Excellence At National Conference
By Jessie Castellano
Published on April 23, 2026.
The City of Worcester, Massachusetts, has been awarded the 2026 Award of Excellence at the IUCX ENGAGE311 conference. The award recognises high-performing municipal service centers that have achieved significant results in improving residents' access to local government services. The recognition reflects Worcester's ongoing efforts to strengthen its 311 system.
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