PayPal says AI shopping agents are creating an invisible storefront economy
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By Victor Dey
Published on April 29, 2026.
PayPal's first U.S. Agentic Commerce Pulse Survey surveyed 498 decision-makers across small businesses, mid-market firms, and large corporations. While nearly 95% of these respondents could already track or observe traffic originating from AI agents, only about one in five have structured their product catalogs in machine-readable formats that the agents can interpret and act on in real time. The survey also revealed that many lack the foundational infrastructure required to participate in agentic commerce, including interoperable APIs and agent-compatible checkout systems.
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