Donald Thompson: Leaders are taking attendance, not grading performance, and that's costing you
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By Donald Thompson
Published on April 22, 2026.
Businesses are increasingly focusing on in-office mandates and increasing employee workload demands, leading to a decrease in flexibility at work. According to Lean In and McKinsey, 1 in 4 companies discontinued or scaled back remote and hybrid options last year, and over 1 in 8 limited flexible work hours. Companies like Instagram, Microsoft, and Novo Nordisk have issued in-person mandates this year. This shift in emphasis on work-life balance is seen as a strategic demonstration of employees' fundamental worth. Flexible cultures are more profitable and psychologically safe, according to a study linking job flexibility to greater engagement, retention, and overall performance. Companies with flexible cultures grew revenues 1.7 times faster over five years. However, blanket attendance policies treat flexibility as a logistics issue when it's really a leadership problem.
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