Microsoft says it has over 20M paid Copilot users, and they really are using it
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By Julie Bort
Published on April 29, 2026.
Microsoft has revealed that it has over 20 million paid enterprise Copilot users and is increasing its user base and engagement for the AI tool. The company has quadrupled the number of companies paying for over 50,000 seats, with over 90,000 more than 90,00 seats. CEO Satya Nadella stated that Copilot queries per user were up nearly 20% quarter over quarter, and weekly engagement is now at the same level as Outlook. Nadese also highlighted the growing use of agent mode, which allows Copilot to take multi-step actions directly in documents.
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