Blizzard has issued an apology for its 12.0.5 patch, which was so riddled with bugs that it led to widespread player complaints. The apology was issued alongside a long list of hotfixs and a statement of apology. Blizzard has been working around the clock to stabilize the game and fix the biggest issues introduced in the patch. The team is taking lessons from this launch to ensure it doesn't happen again. So far, many players have responded positively to the hotfixes and statements, but there are still ongoing Reddit threads discussing the bugs' origin.