Ford is giving its commercial fleet business an AI makeover
Airfind news item
By Andrew J. Hawkins
Published on March 10, 2026.
Ford is introducing an AI chatbot to its commercial fleet business, Ford Pro, in an attempt to streamline its vehicle design process and help its passenger vehicle customers solve problems such as how much mulch will fit in the bed of an F-150. The new system is designed to allow customers to ask about their fleets or delegate tasks. The chatbot will be included within the existing Ford Pro telematics subscription and will be available to the over 840,000 paid subscribers of the company's commercial vehicle fleets. The feature will work with any vehicle with embedded modems capable of transmitting data to the telematic platform. However, Ford has not specified which large-language models are being used to power Ford Pro AI.
Read Original Article