Uber Eats now offers easier returns with ‘instant’ refunds — but it will actually cost you
By Ella Morrison
Published on April 18, 2026.
Uber Eats has launched a new returns feature that allows online shoppers to return items purchased through the delivery app without leaving their home. For items purchased for $20 or more, customers can request a courier to pick up the return for a fee. The cost of returning items is dependent on the shopper's order and calculated in-app based on the courier's time and distance to make the return. However, tips and the delivery fee from the original order are not refundable. Retailers operating through Uber Eats include Petco, Dick's Sporting Goods and Best Buy. The new feature comes after a survey revealed that a third of shoppers found printing labels and locating packaging stressful.
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