Dairy Queen is putting an AI chatbot in its drive-thrus
Airfind news item
By Emma Roth
Published on April 17, 2026.
Dairy Queen is introducing an AI chatbot to its drive-thrus across the US and Canada, aiming to speed up service and encourage customers to add more food. The technology was developed by Presto, an AI company that already works with other fast food chains. The company tested the AI during a free ice cream day and has stated that it will launch in select franchises across the country.
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