Volkswagen CEO Thomas Schäfer has stated that the company is bringing back more traditional controls in cars. This shift towards touchscreens was largely driven by the rise of smartphones. Volkswagen acknowledged criticism of its touchscreen-heavy interiors in 2023 and plans to bring back more physical controls in future models. However, a study found that physical controls outperform touchscreen controls, which can cause drivers to take longer to perform simple tasks and reduce distraction and reaction times.