Atlanta airport GM talks about efforts to help TSA agents, alleviate long airport lines
Airfind news item
By Karyn Greer
Published on March 20, 2026.
Atlanta airport general manager Ricky Smith is meeting with policy makers in Washington, D.C. to address long security lines at Hartsfield-Jackson Atlanta International Airport, where sick calls from the Transportation Security Administration (TSA) are at 38% and 33% respectively. The long wait times have led to two-hour wait times, with some passengers still missing flights. Smith is urging passengers for patience and lawmakers in Washington for a solution. He also mentioned a software glitch that caused accurate wait times for passengers, which he attributed to a lack of accurate reporting.
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