Ford Didn't End Up Where You'd Expect In JD Power's New EV Satisfaction Study
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By Patrick Phillips
Published on March 26, 2026.
The results of JD Power's 2026 EV customer satisfaction study have not been surprising, with the Ford Mustang Mach-E taking the top spot with 760 points out of 1,000. The study was conducted by the company. It also revealed that the market for electric vehicles has fluctuated significantly since the government's decision to end the $7,500 tax credit in 2025, resulting in a $1.6 billion loss for GM.
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