The popular burger chain Five Guys has changed its serving method, replacing its fry cups with paper bags. The change has been met with strong reactions, with some claiming portions are smaller or more soggy. The bags are made from biodegradable paper and are designed to keep fries fresh and crisp, especially for takeout and delivery orders. However, some customers have called the change shrinkflation, suggesting that the bags do not hold up well. The company plans to keep the new packaging and is part of a larger trend in the fast-food industry aimed at using less plastic and becoming more sustainable.