Flyers are scratching their heads at Southwest Airlines’ bizarre takeoff policy: ‘Making stuff up as they go’
By Marissa Matozzo
Published on March 11, 2026.
Southwest Airlines' new takeoff policy has sparked controversy among passengers who are confused about the airline's new rule, which prevents passengers from stashing items in the front seat pockets during takeoff or landing. The rule was reportedly enforced by flight attendants who walked the aisles to check for violations. This has sparked debate among fellow passengers, many of whom believe it may not be a one-off. The airline is facing backlash over its new booking system, which allows passengers to no longer pick any seat when boarding and some to pay extra for legroom or preferred spots. Despite promising to continue refining its procedures, the airline has also been criticized for its lack of open seating and baggage allowances.
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