Ziv Barlach, an 80-year-old man from West Bloomfield, has been waiting for his money back for 10 months after booking a hotel on an AI-powered website. The incident occurred during a war between Israel and Iran, forcing him to cancel the trip and he used his CapitalOne credit card to purchase flights, rental car and hotel. However, while he had paid for the hotel with his card, he had booked it with a platform called Algotels, which aims to make hotel booking more affordable. If someone searches the Algossip website, there are reports of similar incidents.