Medicaid's AI ‘cultural shift’
Published on March 25, 2026.
The Centers for Medicare and Medicaid Services (CMS Administrator Mehmet Oz) is leading a "cultural shift" within his agency to embrace the use of artificial intelligence in health care, aiming to ensure that every employee at the agency sees how it can make their life better. Oz and other top CMS officials outlined plans to use AI to simplify the patient experience, lower costs and fight fraud. However, concerns remain about patient privacy, a lack of unified standards for the safe use of AI in healthcare, and little federal regulation of these products. A poll by KFF found that about a third of Americans use AI for health information and advice, and about three-quarters are concerned about the privacy of personal medical information provided to AI tools. Part of CMS’s AI push includes a new Medicare App Library, where major tech companies have agreed to develop AI-powered digital health tools for patients. The agency hopes AI will help in its fight against Medicaid fraud investigations in several states.
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