A player who was banned from Arc Raiders for using an accessibility controller, known as ClootyBapper, has had his account reinstated after a concerted effort to contact Embark Studios. The company is working to resolve the issue "as soon as possible" and urges anyone with similar situations to make their recommendations. The player's temporary suspension ended in late February, despite not using any type of exploit or cheat. After playing normally, they received notification that they were perma-banned for violating the game's code of conduct.