Jessica Tisch, the commissioner of the New York Police Department (NYPD), has been hailed as a leader who navigates intense scrutiny, doubt, and constant change. Her entry into public service was almost accidental, with a law degree and an MBA from Harvard University. Tisch has since graduated and became the commissioner for the NYPD, focusing on operational rigor, technological modernization, and leadership style. She also served as commissioner of New York City's Department of Information Technology and Telecommunication and led the city's response to the pandemic. Her leadership style has been praised for avoiding centralization and allowing talented people to influence key decisions. Her approach to modernization has resulted in significant reductions in crime and crime rates.