Alicence worker threatened to charge $100 at check-in for an unexplained reason, according to a video posted online by influencer Amanda Gallant. The rule states that a passenger's bag must be under 50 pounds, but Gallant's bag was 51.01 pounds, 1 pound over, and the employee refused to let it slide. After Gallant intervened, the employee insisted on removing something from her luggage or paying the $100 fee. The incident sparked outrage online, with commenters expressing both the rude worker and the unnecessary $100 overweight fee.