Marcus Cardwell, a blind man who works at the Texas School for the Blind and Visually Impaired, has found freedom in the autonomous rideshare service, Waymo. He began using Waymo during its early days operating in Austin after receiving codes for staff members to test the service. The school's superintendent, Emily Coleman, said mobility remains a significant barrier for visually impaired people and that more ways to access independence is a positive change for communities. Despite some issues with the service, Cardwell believes some aspects still need improvement. The company has faced scrutiny over its expansion in Austin and has faced headlines about autonomous vehicles becoming stuck or blocking traffic.